Email sending problem with Outlook Express

Asked By Alex Joshuaa 20 points N/A Posted on - 11/29/2013

 

I have signed up for gmail account quite recently and started using Outlook Express to check my emails. The receving channel of email works fine, but when I try to send an email, an error appears saying, " An unknown error has occurred". Why is this so? Is there any kind of authentication problem? Can an expert guide me the steps how to correct the settings?

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• Question Category: Outlook Express-Windows Live

Best Answer by Ware Shaul

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Answered By Martine Paul 0 points N/A #148460

Email sending problem with Outlook Express

Hi Alex,

To resolve your problem, perhaps you should verify first that you are connected on the web. If so, open your Outbox and delete all outgoing emails. Then choose ‘Send/Receive’. If the error still persists, re-enter your account details (user name and password). To re-enter your account details:

1. Open the Outlook.

2. On ‘Tools’ menu, choose ‘Accounts’.

3. Select your email account.

4. Enter your correct email address and password.

5. Confirm that the listed “Incoming Server” and the “Outgoing Server” are right.

Regards,

Martine Paul

 

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• Posted on - 11/29/2013
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Answered By Ware Shaul 0 points N/A #148461

Email sending problem with Outlook Express

Hi Alex,

It seems that the cause of the problem is the configuration of the Outlook Express. Please ensure that you properly set up the Outlook Express by checking the type of protocol you opt to choose such as POP and IMAP. Also, you need to verify that you’ve done POP/IMAP forwarding on your Gmail account. To give you a step-by-step walk-through of the process, kindly click the link below.

Setting up Gmail in Outlook Express – This link link will guide you through the online tutorial on how to properly set up Gmail in Outlook Express.

Ware

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• Posted on - 12/01/2013
• Question Category: Outlook Express-Windows Live