Divvy error message while working on machine

Here is an error message which comes up when I use the Divvy software. I am not a technical person and was not sure if someone can help me with this error message.
I tried to check the internet and found a few solutions, but was not sure if it was the same solution for the error that I get.
Below is a screen shot of the error message.

I often get an activity check pop up asking me.
Are you still there?
If not answered in 2 minutes, you will be logged off
I have all the latest updates. When I ignore that message it logs me off and I need to log back in order to continue my task.
Any suggestions on this will be appreciated.
Thanks in Advance.
