Dial up Connection error using a modem
Hi guys,
I just purchased an HP pro 3120 MT Intel core 2 duo, 2 GB of RAM and 500 HDD. I am using Windows 7 Pro OS.
I tried to connect to the internet, using Hawaii mobile connect Model E160 modem dial up connection, but I can’t seem to get through. When I insert the modem in my computer, it dials, which means the modem is just fine.
But when attempting to connect to the internet, the network connection tries to authenticate, by verifying my username and password. Then the authentication process would fail and give me the following error;
Error619: A connection to the remote computer could not be established, so the port used for this connection was closed.
This happens every time I try to connect. I can’t figure out if the problem is with my modem or if it’s my machine.
I have tried using all the ports in my computer, but the same error keeps appearing.
I tried help from the support center, but I can’t get any useful information. Is there any known issue with modems?
Thank you.








