Could not connect HP Pavillion S3380D Slimline PC to Wifi

Could not connect HP Pavillion S3380D Slimline PC to Wifi

Hi Jamey,

I have read the issue that you have on your HP computer and the error message showing that the wireless is not enabled on the computer. These error messages are connected to the issue of the computer. Since you’re connected to the wireless on the other devices that you have, so that means that the wireless of HP computer that you’re using is the issue. You may want to check the following to isolate the issue:

1. Check the wireless switch of the computer if there’s any or if you’re using s wireless USB adapter to connect, check if it has a blue or green light indicator that it’s working
2.  Since you’re using a desktop computer so we need to enable the WLAN of the computer and here are the following steps:
   • Click Start button at the lower left corner of the screen
   • Look for search programs and files bar right above the start button
   • Type in: services.msc on the search bar
   • Hit Enter
   • A screen will load up, it’s alphabetically arranged, at the very bottom part of the screen, look for WLAN configuration
   • Select it by highlighting or clicking and then look at the upper left side and then click start
   • If it’s showing restart and stop, click Stop first and then click start after
   • Close the screens and then try connecting to the wireless again
   • Click Start button at the lower left corner of the screen
   • Look for search programs and files bar right above the start button
   • Type in: ncpa.cpl on the search bar
   • Look for the wireless connection or the WAN and then right-click it
   • Select connect/disconnect on the menu
   • A screen will load up with the wireless networks detected by your computer
   • If you can now see the wireless network that you’re connecting to
   • Click it and then click connect
   • Then it will ask you to enter the passphrase or the network password
   • Type the password in and the click connect or OK
   • Check the connection and if you’re able to go online so that means that the only issue is the wireless network not enabled on the services window

If the problem still shows that you still can’t see any wireless network detected by the computer so that means that we may need to uninstall and reinstall the WAN card of the computer. Here are the steps:

1. Click startand look for computer
2. Right-click the word computerand select 'properties'
3. Click 'device manager'and then look for network adapters
4. Click the + sign beside network adaptersand look for the Wan (wireless card) or wireless adapter
5. Right click the WAN and select 'uninstall'
6. You'll notice that the adapter will disappear from the list
7. Next step is to right-click any of the adapter and select scan for hardware changes
8. you'll notice that the adapter will appear again on the list
9. Check the WAN if it’s now showing a list of wireless networks and then connect to it
10. you should be able to access the internet after you’re able to connect to the wireless

If the problem still exists you may need to contact the computer manufacturer and have the wireless card checked.