Cannot complete the Topaz Clean2 command

Asked By alexascott 0 points N/A Posted on - 02/21/2012

Hello

Firstly my primary problem was resolved on Sunday by Ashley Robinson who gave all the replies. So she earns a BIG, BIG THANK YOU!!!!

Now yesterday when I wanted to save my Topaz changes in either regulate or Clean2, I got the following things:

"Proc Engine: error code:-1000"

I clicked OK only to get this:
Could not complete the Topaz Clean2 command because -Proc Engine error"

Why is that occurring? Need your help to solve this.

Thanks a lot.

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• Question Category: System Utilities

Answered By Lesten Pasio 40 points N/A #97892

Cannot complete the Topaz Clean2 command

"Proc Engine: error code:-1000"

These error messages are also often related to memory and the size of image. As a test process, you can try using a smaller image and see if you still get those error messages.

After doing that you also need to follow the procedure below:-
 

1. Always be sure that you are using the latest version of Topaz. You can get it easily online at this URL https://www.topazlabs.com/downloads
2. Also try reducing the amount of memory that Photoshop is allowed to use down to just about 70% only.
3. Restarting your PC and closing any other additional programs or any such images not in use will also paves more memory.

OR

Try increasing your virtual memory to more than 4 gb (if you have that much space)

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• Posted on - 02/21/2012
• Question Category: System Utilities