Can’t activate Genius in iTunes 10.5

Asked By Samuel J Melendez 5 points N/A Posted on - 06/24/2013

 

Hi,

 

Every time when I want to activate Genius in iTunes 10.5 I get an error message.

It called (-42092), but which error is this? I don’t find any information in the internet. Any help would be appreciated. Thanks.

Error Message: We could not complete your iTunes Store request.

An unknown error occurred (-42092).

• Status: Open
• Question Views: 918
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: iTunes

Answered By Randolph Brownlow 5 points N/A #184211

Can’t activate Genius in iTunes 10.5

Hello Samuel

I recommend that you do the following. Verify that the computer has the correct time, date and timezone set.

Go to Apple menu, and choose System Preferences. In there, select Date & Time. Adjust everything, even the timezone, and enable the option "Set date and time automatically".

Also, from the Finder, in the Go menu, go to Utilities. Open the Keychain access and choose Preferences.Click on the Certificates tab and Choose off both under Online Certificate Status Protocol and Certificate Revocation List . Restart your MAC after all this is done.

Another solution is to currently disable any security software that you have installed. It may cause an issue on Itunes.

I hope you will find this information useful.

Randolph

About Randolph Brownlow

Questions
2

Answers
202

Best Answers
53

• Vote Up 0 Vote Down

• Posted on - 07/19/2013
• Question Category: iTunes