Can not log in to apple ID because of security questions

Asked By Kristopher T Stark 10 points N/A Posted on - 07/19/2014

It's been three days now since I tried and failed to answer the my apple ID security questions. I keep trying different answers, which I think is correct but nothing seems to be correct yet. Is there a way for me to reset the answers to my apple ID security questions?

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• Question Category: Apple

Answered By Scurlock Ward 0 points N/A #193886

Can not log in to apple ID because of security questions

Hello, 

Don't try answering question many times, it can block your account temporarily. Though it will activated after few days and you can reset your security question.

1. Go to My Apple ID and select  “Manage your Apple ID”.
2. Select “Password and Security”. In case there is one security question, you can change it there.
3. In case of more security questions:

• Select “Send reset security info email”. 
• Your rescue address will receive an email to reset your security questions and answers. 

In case you don't have the rescue email.

1.Go to Apple Support and select option "Start your online request".

2. You can look for the option of "Forgot apple ID security question".

3. You will get option to call Apple support, Then you will be asked few question to judge that you are the owner of Apple ID and they will assist you in resetting the security question.

-Scurlock Ward

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• Posted on - 07/19/2014
• Question Category: Apple