C300 Contains Unsupported Media or Invalid Directory

Asked By 0 points N/A Posted on -

I took some shots using my Canon C300 and transferred the contents with FCP7 but I am having issues on logging in and transferring the contents of the card. The error says:


"C300 A" contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches unsupported media.

The entire files works fine on VLC player. How can I fix this?

Answered By 0 points N/A #199754

C300 Contains Unsupported Media or Invalid Directory


Hi !

You can try Canon's standalone app called "Canon XF Utility." That may be able to read the card structure. I know it comes with the camera and I think you can download an update of it from their site.

Or download the trial version of Adobe CS6. Premiere Pro and Prelude will deal with virtually any file format structure intact or not. Also you might check maybe you have a limitation size of your flash drive.Check the properties of your flash drive and find out if it is formatted as FAT32. You will need to format it to NTFS which supports large size of files.

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