I have a desktop computer whose motherboard is Intel® Desktop Board DG41TY. It was running very well. Unfortunately yesterday its built-in PCI Express Card was not functioning. I have tried several time with changing the Processor, RAM. But it does not work. How can I fixed the problem?
Good Day Jackson,
May I know if you hear a beep sound upon start up? You must do this procedures to isolate your problem.
Please see below:
1. The memory, Video card, etc. is properly connected to the motherboard. You must check if you hear a beep sound.
2. Begin to remove the memory, video card, hard disk, CD drive, and processor.
3. Clean you memory and video card using a pencil eraser (erase the copper connector of the memory and video card)
4. Clean using a soft brush the processor slot, memory slots, PCI-E slot. You must remove the dust from the motherboard.
5. After cleaning, you may put the processor, heat sink and fan.
6. Put the memory cards to the memory slots then turn on your computer then enter BIOS/CMOS setup. Check if BIOS can recognize your memory cards.
7. Put the video card to the PCI-E slot, make sure you do not hear long beep sound and the computer will startup.
NOTE: If you hear a short beep sound, kindly try to use other memory card and for long beep sound, you must use other PCI-E video card. Doing this procedures may help you isolate your problem by identifying if your PCI-E slot, motherboard, memory slots, memory card, video card is defective.
Larissa
