Windows XP SP3 blue screen stop error 0x00000A5

Windows XP SP3 blue screen stop error 0x00000A5

Hello Luke,

Blue screen errors can be caused by unrecoverable hardware or software problems. Please follow the steps below to try resolving the issue:

Solution 1: Run the System File Checker tool

1. Insert the Windows XP installation disc.
2. Click “Start” button and select “Run”.
3. Type “sfc /scannow” (without quotes) in the Run command window and press Enter.

Note: You must be logged in as the Administrator.

1. Check whether the issue is resolved.

Solution 2: Restore system to an earlier point in time

1. Click “Start” button, choose “All Programs” and open “Accessories”.
2. Point to “System tools” and open “System Restore”.

Note: You should be logged in as the Administrator.

1. In the System Restore window, click “Choose a different restore point” and click “Next”.
2. Select a restore point from the list that was created before you began to experience the issue, and then click “Next”.
3. Click “Finish”.

Solution 3: Run Windows XP Recovery Console

1. Restart the computer after inserting Windows XP Installation CD in the CD drive.
2. Press any key if you are prompted to start installing Windows from the installation disc.
3. Choose “R” as the setup begins to start repair.
4. Type in the Administrative password if you are prompted to, and press Enter.
5. Type “bootcfg” in the command prompt. This will fix any boot.ini errors.

Please visit the following web link for more information:

https://support.microsoft.com/en-us/help/17101/windows-7-system-recovery-options

Solution 4: Clean mode

1. Log in to the computer as the Administrator.
2. Click the Start button and click “Run”.
3. Type “msconfig” (without quotes) in the Run command window.
4. Press Enter on the keyboard.
5.  Click the “General” tab in the “System Configuration utility” window.
6. Click the “Selective startup” option.
7. Uncheck “Process SYSTEM.INI File”, “Process WIN.INI File” and “Load startup items” options.
8. Confirm whether “Load System Services” and “Use Original BOOT.INI” are enabled.
9. Open the “Services” tab and “Hide all Microsoft services” check box.
10. Then press the “Disable all” button.
11. Click “OK”, and select “Restart”.

Check whether the issue is resolved. If the issue still exist please repeat the above steps and uncheck “Load System Services” and click “OK”. Restart the computer when prompted to. This will remove all the stored restore points.

After troubleshooting, follow the below steps to return to the normal mode:

1. Log in to the computer as the Administrator.
2. Click the Start button and click “Run”.
3. Type “msconfig” (without quotes) in the Run command window.
4. Press Enter on the keyboard.
5.  Click the “General” tab in the “System Configuration utility” window.
6. On the General tab, choose the “Normal Startup – load all device drivers and services”, and click “OK”.
7. Click Restart.

Solution 5:

• Please visit the following web link for an advanced troubleshooting method:
• https://support.microsoft.com/en-us/help/174630/windows-restarts-continuously-with-blue-screen
• Please note that the steps in the above web link include registry editing. Incorrect modification of the registry can cause serious errors. Hence, it is recommended to back-up the registry files before modification. Please follow the steps in the following web link:
• https://support.microsoft.com/en-us/help/322756/how-to-back-up-and-restore-the-registry-in-windows

Hope the information helps.

Glenn