Benefits of connecting avaya phone and zoho crm

Asked By Charles Robinson 40 points N/A Posted on - 11/21/2012

Hello,

I have been contemplating a customer relationship management system for the business. Have heard about others using Zoho phone bridge to connect between multiple PBX systems and CRM. Would like to know about the benefits and more details relating to connecting Avaya phone and Zoho CRM.

Thanks.

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• Question Category: Business Management

Answered By j_kabui 0 points N/A #137098

Benefits of connecting avaya phone and zoho crm

 

There are several benefits  that comes with using this system. Zoho Phone Bridge will assist you to link multiple PBX systems with your Zoho CRM account and execute incoming and outgoing calls inside CRM. Moreover, you can log the phone calls and associate with the contacts (and group users) or a lead. Other benefits include single click dialing, secure connection, can connect to multiple call centers and lastly one can download drivers easily. 

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• Posted on - 11/22/2012
• Question Category: Business Management