Adobe Photoshop CS4 problem with the display driver

Asked By 0 points N/A Posted on -

I got this error message when I used Photoshop CS 4 in an old laptop with Win XP. 

I wondered why I got this error (see screenshot below) when Photoshop was working fine there before. 

I searched the internet and found a useful page. I have tried updating the driver but I wasn’t sure if it really updated. 

Anyone who can guide me thru this?  Or are there any other solutions?

Adobe Photoshop CS4 Extended

Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements.

Check the video card manufacturer’s website for the latest software.

GPU enhancements can be enabled in the Performance panel of Preferences.

Answered By 590495 points N/A #105147

Adobe Photoshop CS4 problem with the display driver


Maybe you tried accessing the GPU-accelerated features of Adobe PhotoShop CS4 that's why it displayed this error. This is a display problem which is associated with your video card and only means that your video card can’t support its GPU-accelerated part.

Here are Adobe PhotoShop CS4’s system requirements:
Windows XP Service Pack 2 32-bit (Service Pack 3 recommended), Windows Vista Home Premium, Business, Ultimate or Enterprise Service Pack 1 32-bit and 64-bit
Pentium 1.8 GHz or higher processor
512 MB RAM (1 GB recommended)
1 GB available hard disk space and an additional free space during the installation (doesn’t support flash-drive installation)
1024 x 768 screen resolution (1280 x 800 recommended)
16-bit video card, requires Shader Model 3.0 and OpenGL 2.0 for the GPU-accelerated features
DVD drive
QuickTime 7.2

There’s no use of updating your video card’s driver if it really doesn’t support Shader Model 3.0 and OpenGL 2.0. If you want to use Adobe PhotoShop CS4’s GPU-accelerated features, replace your video card with a new one that supports Shader Model 3.0 and OpenGL 2.0. For the meantime, don’t use its GPU-accelerated features to avoid having any errors.

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