Adobe CS4: File-Format Module Cannot Parse the File

Asked By DorothyH 0 points N/A Posted on - 10/19/2011

Hi everyone at TechyV!

I am unfamiliar with this error in Photoshop CS4.

I didn't find resources for it on the web so I thought I'd ask it in a forum instead.

Perhaps someone has encountered and fixed this glitch.

If you can share anything about this error, thank you very much!

Adobe Photoshop CS4 Extended

Could not complete your request because the file-format module cannot parse the file.

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• Question Category: Misc Software

Answered By Kelvin S. 0 points N/A #94063

Adobe CS4: File-Format Module Cannot Parse the File

Hi Dorothy,

I've encountered this problem in Photoshop before and I found the answer at Adobe FAQ. There maybe a corrupt file that causes the problem. You need to reset your preferences . Do you know how to change or delete your preferences? If not, you just have to press Ctrl, Alt and Shift on your keyboard and then you will get a confirmation dialog which automatically resets your Photoshop into factory default. Or for better result, try to re-install Photoshop CS4. Don't worry because the preferences will not be affected by re-installing it. I hope that this will help you fix your problem. Have a great day!

 

Kevin

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• Posted on - 10/23/2011
• Question Category: Misc Software