Error message while installing the Malwarebytes’ Anti-Malware program

Asked By Jody B Alcaraz 0 points N/A Posted on - 09/10/2012

Hi,

I have got a quick question for you. I have just recently installed the Malwarebytes' Anti-Malware program.

I tried to check for any available updates before I ran my first scan with the new software.

However, I received this error message instead and then, the system shut-down.

I have attached the screenshot of this error.

Malwarebytes' Anti-Malware

An error occurred. Please report the following error code to the

Malwarebytes' Anti-Malware support team.

 

Error code (0,0)

 

                                                                       OK

Please tell me why this happened.

Thanks.

• Status: Open
• Question Views: 1132
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Anti-Virus

Best Answer by Hood Winbush

Go To Solution

Answered By Brent kennedy 0 points N/A #134668

Error message while installing the Malwarebytes’ Anti-Malware program

Hi,

If you're getting the error 732 message, that just means you're not using the latest version of MBAM.

To fix this issue, remove the software completely from your system first using MBAM Cleaner which can be downloaded here:

http://data-cdn.mbamupdates.com/v1/tools/mbam-clean/data/mbam-clean-1.60.2.0003.exe

then try to reinstall the latest version from here:

https://www.malwarebytes.com/mwb-download/

That should fix the problem.

About Brent kennedy

Questions
2

Answers
58

Best Answers
12

• Vote Up 0 Vote Down

• Posted on - 09/10/2012
• Question Category: Anti-Virus

Best Answer

Best Answer

Answered By Hood Winbush 0 points N/A #134669

Error message while installing the Malwarebytes’ Anti-Malware program

 

Try reinstalling the software and make sure that you are able to delete the preferences and cache of the application. Most applications provide this option when uninstalling so make sure you uninstall first before you install it gain (with the latest version)

If you do not see any option to delete the preferences and cache during uninstalling, go to drive C > program files and find the folder for the application and delete it. You may also need to do the same in the App Data folder

About Hood Winbush

Questions
1

Answers
47

Best Answers
18

• Vote Up 0 Vote Down

• Posted on - 05/19/2013
• Question Category: Anti-Virus

Answered By James E Gonsalves 0 points N/A #134670

Error message while installing the Malwarebytes’ Anti-Malware program

Hi Jody B Alcaraz

The error 732 means, it is a problem of internet connecting. Maybe proxy setting or Firewall or some virus blocking to the internet. Alongside these solution my recommendation also visit this Techyv post.

Malwarebytes error – Looking for Solution

About James E Gonsalves

Questions
13

Answers
5

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 07/22/2014
• Question Category: Anti-Virus