Set up an online meeting with Outlook Problem

Asked By Todd Williams 30 points N/A Posted on - 07/14/2012

I want to set up a delegated user who is able to set up meetings for me in Lync, how do I go about this?

The user has delegate access to Outlook which works great.

 

The error occurs when they try and set up an online meeting with the following message.

 

Microsoft Lync 2010: You do not have permission to schedule online meetings on behalf of the owner of this account.

Please contact the owner of the account to get delegate permission in Lync.

I've searched online and in particular the Microsoft website but it doesn't seem to offer up any solutions.

Any ideas?

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• Question Category: MS Outlook

Answered By Mecado Pauline 0 points N/A #138239

Set up an online meeting with Outlook Problem

Hi,

Apart from setting up a delegate user in Microsoft Outlook, you need to make sure that the same user is also set as a delegate in Lync.

If you are unsure, in the Lync client, go to the “People I Manage Calls For” group and he should be on the list. Most likely, the reason the user is unable to set up the meeting is, he is not on the list.

To add this user as a Lync delegate, go to Tools, then to Call Forwarding Settings.

From there click Edit my Delegate Members and Add the desired user.

After this, the user should receive a message notifying him that he is already added.

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• Posted on - 08/05/2012
• Question Category: MS Outlook