Camera software for Windows 7

Asked By Martha Alfaro 60 points N/A Posted on - 06/16/2012

Hi, 

I just installed Windows 7 on my computer. But, since then it cannot detect my webcam. 

What do I need to do?

Do I need to buy new webcam or new software?

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• Question Category: Windows 7

Best Answer by sthallen

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Answered By sthallen 0 points N/A #139332

Camera software for Windows 7

 

Oh! I also had the same problem with my webcam. Can you tell me the make and model of your webcam?

 

For some troubleshooting steps, you can follow these before purchasing a new one.

 

 Try updating the drivers of your webcam.

                     

               1. Control Panel > System > Hardware tab > Device Manager

               2. Drop down the category "Imaging Devices"

               3. Right-click on your webcams listing

               4. Click Update Driver and Search Automatically

               5. Drop down the category "Sound Video and Game Controllers"

               6. Right-click your webcam's mic listing

               7. Select Update Driver and Search Automatically 

 

 

  If you found the updates but still the issue continues, you can go ahead in uninstalling and installing your webcam.

 

               1. Control Panel > System > Hardware tab > Device Manager

               2. Drop down the category "Imaging Devices"

               3. Right-click on your webcams listing

               4. Select Uninstall 

               5. Drop down the category "Sound Video and Game Controllers"

               6. Right-click your webcam's mic listing

               7. Select Uninstall 

               8. Unplug your webcam

               9. Restart your PC

               10. Plug your webcam back into the USB port

 

 

Before deciding to buy a new webcam, can you try connecting your webcam to another laptop or pc? Some webcams like Logitech have autodetect found on their respective Support Pages online.

 

 

I hope this helps. Please send me updates if the issue still continues. 

 

Thanks for posting the question. Thanks for the site administrators as well for creating the forum. It helps a lot of people.

 

 

Best regards,

 

– Sthallen.

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• Posted on - 06/16/2012
• Question Category: Windows 7

Answered By Carl Jack 10 points N/A #139333

Camera software for Windows 7

Hello Martha,

Try the following and see if you will manage to resolve that issue:

• First, you will need to try putting your webcam in a different USB – port.
• You will also need to try uninstalling a driver for a more recent model of webcam.
• And then try uninstalling and then reinstalling the Windows 7 driver for that model of webcam.
• Also try updating with windows update. If it fails try updating manually and see if the camera will be detected.
• After that try doing an uninstall for the webcam and after that start on clean boot

Hope that helps.

Regards,

Carl

 

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• Posted on - 09/12/2012
• Question Category: Windows 7