HP Z800 Workstation consistently turns blue screen

Asked By Alisha B Stone 60 points N/A Posted on - 07/31/2014

Please advise us on how to fix our HP Z800 workstation problem. After an hour of use it always turns to blue screen, then an error message of "can't detect Hard Disk" What we will do is just to restart the unit to be able to detect the Hard Disk. What could be the problem?

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Answered By Riley Keith 0 points N/A #189907

HP Z800 Workstation consistently turns blue screen

Alisha,

This could be a warning that something wrong is going on with the hardrive.

I suggest first to check for the connections of the hardrive itself inside the workstation., mainly the connectors.

After that, try to perform a self test for the hardrive, this self test will check the hardrive physically inside automatically and will give you and idea of what could be happening.

To perform the test do this:

1. Turn off the workstation

2. Turn it on, and right after this  you will see "F10 set up" on the lower corner of the screen. Press F10 a couple of times.

3. If you have a message to select the language to, do it

4. There is a menu with five headings. You have to go to storage using the arrow keys

5. Select the DPS self test and choose the drive to test. You will get some information about the results of the test that you can check in the manual of your workstation. If there are too many errors maybe you will need to back up your data and replace the hard drive

Hope this helps

Riley

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Answered By Sharath Reddy 590495 points N/A #326203

HP Z800 Workstation consistently turns blue screen

If that is the frequent error you are getting, you need to check the cables inside your CPU. Turn off your computer then open the CPU case. Next, disconnect all cables connected to your hard drive: the power supply cable and the data cable. After this, connect the data cable back to the drive. For the power, plug a different power supply cable and don’t use the previous cable.

If your CPU supports SATA and you are using a SATA drive, plug or transfer the SATA data cable to another SATA port. It might also help if you install all the drivers for your computer. For HP Z800, go to HP Z800 Workstation Software and Drivers. The page should detect your operating system automatically.

If the page shows a different operating system, click to change then select your correct operating system. Download and install all available drivers and software for your computer. For the detailed specifications of your machine, go to Configure Your HP Z800 Workstation.

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• Posted on - 10/25/2019
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