Adobe Reader: Error opening the document

Asked By stevecanry 1660 points N/A Posted on - 07/12/2011

Hi to all,

I am reviewing some notes from my previous training, so I decided to open those PDF files that was given to us by the trainer, when I am about to open the file, an error message appeared, access denied to the file, I include in my post the error message screen shot.

Adobe Reader

There was an error opening this document. Access denied.

As I looked upon the error message, I have a hard time understanding the error, on why I cannot open the file, since I am the owner of the file, I don't remember adding some restriction on the file, I scan my computer for some virus that might locked the file, but none was found,

Please help me find ways to open the file,

Many thanks to all.

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• Question Category: Misc Software

Best Answer by Shane Carter

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Answered By malun 0 points N/A #122073

Adobe Reader: Error opening the document

Hi.

The file might be encrypted, try to do the following. Right click on the file and then click Properties, click the General tab and then click the Advanced button. If the Encrypt contents to secure data check box is selected, then you need the certificate that was used to encrypt the file  to open it.

Other possible reason might be due to the permission of the file. To check the permission, right click on the file and choose Properties, click the Security tab. Check under the Group or Usernames if your current username has the permission or access to this file.

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• Posted on - 07/12/2011
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Answered By Shane Carter 0 points N/A #122074

Adobe Reader: Error opening the document

Follow this method:

First open and launch the Adobe reader. Go to edit menu and click preference.

Open the Preference from the menu and click General tab. Unmark the box of Enable Protected Mode at Startup. And a window will show up and hit the yes tab.

After the action you can close the Adobe and you can open the PDF document without any error or problem.

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• Posted on - 07/26/2011
• Question Category: Misc Software

Answered By points N/A #122075

Adobe Reader: Error opening the document

There might be some problem with the access right for that file. It might happen when you have not got administrative permission to open the file.
Go to Start menu >> All Programs. Right-click on the “Adobe Reader” shortcut and click on “Run as administrator”. When promoted, click “Yes”.
Then drag and drop the PDF file.
Also, there are another way you can use.
https://forums.adobe.com/thread/1163308
Thanks.

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• Posted on - 05/25/2014
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Answered By cyrilsia01 1065 points N/A #122076

Adobe Reader: Error opening the document

Newer version of Adobe Acrobat is utilizing the principle of minimum privilege. To fix this, follow the steps given below:

1. Open Adobe Acrobat Reader.

2. Click Preferences under the Edit menu.

3. Click General on the left pane.

4. Untick the "Enabled Protected Mode at Startup" check box.

5. Click Yes when prompted with the dialog box to close the program for the changes to take effect.

6. Click OK and then close Adobe Reader.

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Answered By Samuel M Harmon 0 points N/A #122077

Adobe Reader: Error opening the document

To get rid of this problems there are many ways. Among those this solution  will be useful for you too. 

Visit Adobe acrobat reader cannot open PDF files and enrich your knowledge.

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