USERENV.dll is not a valid Windows image

Asked By 20 points N/A Posted on -

We have installed a new patch VSE 8.8 patch 1 on server 2003 but after restarting the computer, the on-demand scanner stops working. This is included in the log description:

Application popup: ScnCfg32.Exe – Bad Image : The application or DLL C:WINDOWSsystem32USERENV.dll is not a valid Windows image. Please check this against your installation diskette.

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Can someone help?


Best Answer by Lesten Pasio
Answered By 0 points N/A #101431

USERENV.dll is not a valid Windows image




Yes sure I can help. The problem you are facing is that server 2003 installed on your computer and after that you restart your computer but the computer gets into troubled and the error is .DLL file is not a window valid image. So you have to do this:

1. Exe file you are running has some problem and as it says check your installation diskette so you should have to check is or you need to again install all this things. You have to uninstall the server 2003 you have installed and then remove the above file folder from Control Panel and then run your computer and then again install all the things and this problem will resolve.

Best Answer
Best Answer
Answered By 0 points N/A #101432

USERENV.dll is not a valid Windows image


hi there 

the problem here is with your dll file . 

located at DLL C:WINDOWSsystem32USERENV.dll

Clear your temp folder first by going to start click run (either by pressing win key + r for shortcut) now type %temp% and then clear your temp and if any files exist which cannot be deleted just ignore those , this is toe ensure that all configuration files made is deleted . 
Now download the fresh dll file from this URL below :-


Now copy that dll file (make sure you copy the original dll file to some safe place before doing this for future use ) 

to the respective destination C:WINDOWSsystem32

Now have a system restart 

hope it solves your case 

Answered By 20 points N/A #101433

USERENV.dll is not a valid Windows image


another thanks lesten. You always save my day in figuring out what to do on all these technicalities.. The link was so helpful. Keep it up! Hope you could help a lot of us here.. Thank

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