User account error after reformat and doc restore

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I've just reformatted my Acer Aspire One using the built in Acer eRecovery Management function. I gave Akira as the Admin name but was not prompted to insert any password. I have also now installed all other programmes. I then manually restore by user backup documents at 'documents and settingsAkira.' Everything works perfect now. The PC runs much faster. However when I tried to change my admin user name or insert a password, the cursor does not appear in the empty space.

Hence, I can't type in the space to do the changes. An 'unspecified error' msg box popped up when I clicked 'Change my name'. The same goes with creating a new user account or add users. There's still no cursor to let me fill the letters in. I'd be most grateful if you could shed some light on this. I appreciate your help very much. I look forward to hearing from you. Thanks again in advance. Cheers! Regards, Akira

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Answered By 0 points N/A #83293

User account error after reformat and doc restore

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Security of your device are of different level. What you have done through Acer eRecovery Management is that you attempt to restore your OS to its factory setting. On every account, there is a highly protective security that controls your user account management- the Supervisor Password. It is named also as 'administrator" wherein it controls all aspects of Windows configuration such as user accounts, security and hardware settings. You can only reset your supervisor password through using another account that has administrator privileges.

Go to Start Menu, and type "lusrmgr.msc"  to go to the "Local Users and Groups". Open the"Users" icon, then right-click the administrator account name and click "Set Password".

 

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