Update Server Not Available (Error:12)

Asked By 7060 points N/A Posted on -
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Hi Experts,

I tried to update Google Chrome and received an error message. It says, “Update Server Not Available (Error: 12)". I do not understand the error message.

If you have any idea for the error code, please help me to solve the problem.

Thanks in advance.

 

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Best Answer by Griesham karla
Answered By 10 points N/A #84878

Update Server Not Available (Error:12)

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Following steps surely help you-
 
1) First uninstall Google Chrome application from the applications folder;
2) After that delete folder HD/Library/Google
3) Than you should go to HD/Library/Caches and delete any reference of google there;
4) After that go to ~/Library/Cache and delete any reference to google;
5) Please delete the folder ~/Library/Google
6) Than go to ~/Library/Application/Support and delete the Google folder
 
Reinstall Google Chrome and try again.
Best Answer
Best Answer
Answered By 0 points N/A #84879

Update Server Not Available (Error:12)

qa-featured
Hi there,
 
This problem seems to be hampering Mac users who use chrome quite of late.
To resolve this particular problem, you are going to have to use the terminal (sort of like a command prompt but a different flavor).
 
Anyway, the process is as follows,
1. On the finder menu at the top most part of your window, select Go–>Go to folder –>~/Library/Caches.
2. Delete the following files "com.google.Keystone" and com.google.UpdateEngine.
3. Update Chrome.
 
If the error still shows up, follow these steps by the letter,
1. Close chrome and any other google applications.
2. Select utilities in the Applications Menu
3. Execute the Terminal
4. Run this command in the terminal "~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/
 
Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/Resources/install.py –uninstall
5. Now copy/paste the following command onto the terminal,
sudo /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/
 
GoogleSoftwareUpdateAgent.app/Contents/Resources/install.py –uninstall
6. Then, download the Google Software Update installer.
7. Execute the downloaded software.
8.  Inside the disk image, execute the .pkg installer, and follow on-screen instructions to reinstall the Software Update.
9. Eject the disk image.
10. Restart Chrome

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