Unknown error 3002 occurred when updating iPad

Asked By 80 points N/A Posted on -
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Hello all

Recently apple launched its iOS 5 so I decided to update my iPad.

When I opened iTunes to update my devices and started updating the software, I got an error and the device was not updated.

The screenshot of the error is as follows:

The iPad 'iPad' could not be updated. An unknown error occured 3002

iTunes

The iPad 'iPad' could not be updated. An unknown error occurred (3002).

What can I do to solve this issue? I have really been waiting for this update but now I am facing this issue?

Please help me out to solve it as early as you can, I'll be really grateful.

Waiting for your replies

Regards

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Best Answer by Geace Jovo
Best Answer
Best Answer
Answered By 0 points N/A #146435

Unknown error 3002 occurred when updating iPad

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Dear Glenda,

I have read your question and I understand that you are facing issues regarding updating your IPAD to Apple new software IOS 5. In order to fix error 3002 you need to restore (default settings) to IOS 5 instead of updating to it. Before you restore you need to back up your files saved in your IPAD because restore will delete them all (music, video, files, songs). To backup you need to click on settings on your IPAD, and then click on ICLOUD then backup and storage.

Make sure you have ITUNES 10.5 installed, restart your computer, connect your IPAD to your ITUNES and click on the restore Button.

Answered By 10 points N/A #146436

Unknown error 3002 occurred when updating iPad

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Glenda,

In order to get rid of the error 3002 on your device please do the following:

1. Error 3002 usually occurs when you are attempting to update your iPad to a beta iOS version of firmware.

2. If you have a copy of the IPSW file then make sure you restore the firmware you will need to do this by clicking on Option + Update (on Mac) button and then click on the restore button.

Thanks so much for your inquiry.

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