Unable to activate of Kaspersky

Asked By 0 points N/A Posted on -

During the activation of Kaspersky Anti-Virus 2011, I get the following error message. I need a solution to this problem. Can you help me, please?                                                                                                                                                                                                                                                                                                                                                                                                   

Kaspersky Anti-Virus
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Answered By 0 points N/A #103192

Unable to activate of Kaspersky


Hi there,

On the message box the text in French is trying to say that the license that you are trying to activate Kaspersky Anti-Virus is not compatible with the version that you are currently using, therefore you cannot fully validate your version of Kaspersky.

To overcome this you need to purchase the correct license from Kaspersky, in your case you need the license for Kaspersky Antivirus 2011, using any other licenses of previous generation Kaspersky Antiviruses will result in the error that you are currently having.

Before installing the correct license for the Antivirus, be sure to remove the previously installed license.

You can do this by doing the following steps

Start – All programs – Kaspersky Internet Security or Kaspersky Anti-Virus – Modify, Repair or Remove – Remove.

Download the latest updates from here:  http://www.kaspersky.com/product-updates

Then activate the Application from purchase license

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