SugarSync cannot locate a folder

Asked By 60 points N/A Posted on -


I thought of using the SugarSync software to be able to sync my photos and music on my PC running Windows Vista. The problem is that I have an annoying error that leaves me bored it says the Magic Briefcase folder cannot be located. Has anyone experienced such before?

Scan to SugarSync

Failed to locate the Magic Briefcase folder. Specify your SugarSync folder as the destination in the “Scan to SugarSync” dialog box.

Answered By 0 points N/A #188303

SugarSync cannot locate a folder


Hi Nathan,   

The error you have received is only due to change in the name of the SugarSync folder. From  Nov 8, 2012 onwards, the name of Magic Briefcase is changed to "My SugaySync"  folder.   You are only required to point to My SugarSync folder as your destination folder to get rid of the error and sync files in the folder. 

Follow the steps give below to select  My SugarSync as the destination folder :

1. Launch SugarSync

2. Click on "Browse" in  Scan to SugarSync dialog box

Note: the default location of "My SugarSync folder" is in My Documents  folder unless you have specified other location during installation.

3. Scroll down  to select "My Documents" in the list

4. Locate and select My SugarSync  folder

5. Click on OK to confirm your selection 

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