Soluto installer error – Please help

Asked By 250 points N/A Posted on -
qa-featured

Hello everyone,

I have recently bought a computer for my mother. I want to install Soluto in her system so it runs in the background and analyzes the programs and services. I emailed her a link from solute and then opened it on her system. The link worked perfectly fine and I successfully started the downloading process.

The installation process also started successfully. It went past a few stages without getting stuck but when the checking phase of the installation started, the installer crashed.

I tried to reinstall it but again it got stuck at the same point and crashed again. I also reinstalled the .net framework 4 and cleared the windows cache but still the problem persisted.

I have searched through different forums to resolve this issue.

On one of the forums an address was given from where i was asked to download the required file but it failed.

I want to install solute as early as I can but I am totally stuck. The screenshot of the error is attached below:

Soluto Installer Soluto Installer has stopped working A problem caused the program to stop working currently

Soluto Installer

SolutoInstaller has stopped working

A problem caused the program to stop working currently.

Windows will close the program and notify you if a solution is

available.

Close program

If anyone can please shed some light on this issue, I'll be highly obliged.

Looking forward to hear from you soon.

Kind regards.

Peter

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Answered By 0 points N/A #141189

Soluto installer error – Please help

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Find to your computer which programs/application makes it slow. Open your task manager by pressing CTRL+ALT DELETE. See if what if what application is using high memory for your computer. If you see some application that uses high memory, end it. Then run again the installer. If the error still occurs, try to install it to another computer.

If it runs and installed completely to another computer, then maybe your computer specs did not meet soluto’s minimum system requirements. You need to consider that during when installing software. Check first minimum hardware/software requirement when installing soluto. It will not install successfully if your computer will not meet minimum requirements.

Good luck.

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