Samsung Kies PC Studio software connection error

Asked By 0 points N/A Posted on -


This is the error that I have every time I want to connect my Samsung to my laptop. I checked the USB settings and is not working. Also I reinstalled the PC Studio and the same error appears. Does anyone else experienced this kind of error before ? What is the solution for this ?

Thank you !

Reconnect the device in Samsung Kies (PC Studio) mode. Current connection mode not supported by Kies. Check the USB settings.

(Settings -> Application -> Development -> USB debugging(x))


Answered By 572920 points N/A #178181

Samsung Kies PC Studio software connection error


If you can install the Samsung Kies phone software on your computer and it runs normally then there is no compatibility issue. Connecting your Samsung handset to Samsung Kies can be done using two options. First, using the USB cable that comes with your mobile phone and second, via Bluetooth if your handset supports Bluetooth technology.

I know most Samsung phones supports Bluetooth but the only problem is if the other device is visible when you activate your Bluetooth. If your computer supports Bluetooth then try if you can pair both devices. But if your PC doesn’t have a Bluetooth then this is not an option. The last remaining option for you is via USB cable and I’m sure your handset has a USB cable that you can connect to your computer.

If you connect your Samsung handset to your computer without installing Samsung Kies, your computer will not be able to recognize your device because Samsung Kies installs the necessary drivers for your handset so the computer can recognize your phone. Try replacing or upgrading your current version to the latest. Download Samsung Kies 3.2. For Windows, it supports Windows XP Service Pack 3, Windows Vista, Windows 7, and Windows 8.

For Mac, it supports Mac OS X 10.5 Leopard and higher.

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