Problems with Roxio Backon Track version 2007
Hello, I’ve got a mini net book that came with Roxio Backon Track (version 2007). I have used it to maintain backups, but unfortunately the netbook was damaged on 19-01-2010. At this point my business is looking to recover the information on the system.
It seems like it still manages to boot, but has errors that make it impossible to replicate the information on it. It is not recognizing any external drives. I've found this website and am looking for any help that may be offered. Is there anything I can do to recover the data?
The netbook itself had windows XP home edition sp3 32 bits pre-installed.
What can I do?
Could there be a method to save a duplicate sate for after the damaged date (21/01/2010) to a new hard drive?
Should I also have to purchase a brand new version of the software system?
Do you know what file format Roxio Backon Track uses for its data files?
Do you know exactly what directory those files are stored in?
If anybody can assist me, I'd be great please appreciated.
I've attached an image of the current problem,