I am using an Acer 4730Z laptop and I am having issues with my network adapter. I keep getting a “network cable unplug” error. I checked on the back of my CPU, but all the cables are plugged correctly. I don’t know what else to do. I’m running Windows XP Professional Service Pack 3. I need to fix this so please help me.
The following are the reasons due to which this problem occurs and resolve.
* Disable the Ethernet network adapter if you are not using it. This applies, for example, when running a Wi-Fi home network with computers that have built-in Ethernet adapters. To disable the adapter, double-click the small Network Cable Unplugged error window and choose the Disable option.
* Check both ends of the Ethernet cable connected to the adapter to ensure they are not loose.
* Replace the Ethernet cable with a different one to verify the cable is not damaged.
* Update the network adapter driver software from the manufacturer's Web site.
* Change the Link Speed and Duplex settings (using Device Manager) to use "100 Mbps Full Duplex" or "10 Mbps Full Duplex" instead of Auto Detect.
* The device your Ethernet adapter is connected to, such as a broadband modem or network router may be malfunctioning. To troubleshoot these devices as needed. The following is the reason due to which this problem occurs and resolve.
* Disable the Ethernet network adapter if you are not using it. This applies, for example, when running a Wi-Fi home network with computers that have built-in Ethernet adapters. To disable the adapter, double-click the small Network Cable Unplugged error window and choose the Disable option. Check both ends of the Ethernet cable connected to the adapter to ensure they are not loose.
* Replace the Ethernet cable with a different one to verify the cable is not damaged.
* Update the network adapter driver software from the manufacturer's Web site.
* Change the Link Speed and Duplex settings (using Device Manager) to use "100 Mbps Full Duplex" or "10 Mbps Full Duplex" instead of Auto Detect.
* The device your Ethernet adapter is connected to, such as a broadband modem or network router may be malfunctioning. To troubleshoot these devices as needed.
Regards,
M. Saleem
If your network card is giving you a network cable unplug error, in that situation 2 main things occur.
1. The RJ45 cable connecter having some issue from your CPU side or another from switch/router side. And properly doesn't work.
2. The second thing is that your CPU or Destination Switch/Router port is loose or Damaged from Switch/Router side.
When this error occurs then that situation your system is not connected to your Local Network or Internet.
Hopefully you better understand.
Shahzad Shoukat
You checked your hub and the port that your cable is plugged into is not lit. When you switch ports, check the light is blinking. You've unplugged and plugged the cable back in at both ends and if you had no success. You've completely removed the Ethernet card from the computer, all the drivers and disabled the LAN connection also.
If nothing, you even ran the Ethernet cord from your computer and attempted to connect it to another computer. If nothing at all, you also searched Microsoft for issues and noticed that something happened like this on stations running ELAN's and they recommended updating the service packs.
I don't know if you know so I will start this anyway, your internet cable and internet port are called an Ethernet cable and Ethernet port in the I.T. A world so when I say Ethernet cable or Ethernet port you should know what I mean.
1. Check that the Ethernet cable is plugged into your laptop and that it's plugged into the router/modem you are using, (I know you said you checked it but it's good to check it once more)
2a. Then vary that both indicator lights are on the laptop Ethernet port
2b. If the lights are on, then look at your router/modem and see if the Activity light is on, on a router you're looking for the number flashing which represents your Ethernet cable, on a modem look for a light marked Activity or LAN usually it should flash amber/orange.
2c. The amber/orange light on the laptop Ethernet port and the modem should be flashing which would indicate network activity; on the router the number would be flashing which indicated activity.
If they are on then you can skip step 3 and go to step 4 but I would recommend doing step 3 just to be safe
3a. If you have another PC or laptop plug the Ethernet cable in it and see if you are getting the same issue.
3b. If the lights are on in step 2 and the indicator lights are flashing, and if you have tried 3a with the same result then try replacing the Ethernet cable first and repeating the first three steps before doing the rest.
If you are still experiencing the problem then continue on.
Any website listed below please download the software on whatever computer you are currently using and run then use them on your laptop when asked for.
4a. Go to this website http://www.majorgeeks.com/files/details/winsock_xp_fix.html and the download WinSock Xp Fix
4b. Run the tool on your laptop and first choose Reg-Backup and save this backup in some place you will remember, this is to ensure you can undo any changes that were made in the event a problem arises.
4c. Then click Fix and click OK on the prompts that come up, your laptop will be restarted once finished.
5. If it still doesn't work then:
First go to http://www.driverscape.com/manufacturers/acer/laptops-desktops/acer/11075 choose the correct version of your OS and download the LAN Drivers to a place you will remember you may need them later. After downloading, then continue with the steps below:
i. Right click My Computer Icon
ii. Click Properties
iii. On the box that comes up click the Hardware Tab
iv. Click the button marked Device Manager
6. Once in Device Manager look for the Network Adapter
i. Click the plus icon next to it too, that shows your adapters
ii. Next Right click your adapter and choose to uninstall it
iii. After uninstalling the adapter close the Device Manager and the Properties box for My Computer
iv. Restart your laptop.
7. Once the system restarts windows should auto detect the Ethernet port and reinstall the drivers that came with the system.
8. If it did then perform step 1 and 2 again, and vary that the network cable unplugged message is no longer there.
9. If you still have the same problem or if the drivers didn't install try installing the drivers you download before and perform steps 1 and 2 again, and vary that the network cable unplugged message is no longer there.
10a. If all when well and the message doesn't there open a browser and see if any pages load.
10b. If it didn't go well and you are still getting the network cable unplugged message then I would assume that your port has gone bad.
10c. If this is the case you can buy an Ethernet USB adapter that would allow you to get online using your Ethernet cable.
The issue occurs because you have connected to an inactive network. It means the central device, or the hub, is close to where you have connected to your PC. Please check with your device and the networking cables. Ensure that you have connected all the cables properly and the cables are not damaged or broken. Otherwise, you need to replace it with a new one.
Thanks.
There are various reason for this error to appear. This happens when your adapter is trying to make a network connection. Try the following workarounds to fix this:
1. Disable your ethernet adapter. Double-click on the Network Cable Unplugged error and then select the Disable option.
2. Ensure that the end of the ethernet cable connected to your computer and modem are properly connected and working.
3. Use another ethernet cable to verify if the problem is a damaged cable or not.
4. Update the driver for your network adapter.
5. If you are using a router or modem, run the troubleshooter.
6. Contact your ISP.
