Live Update Error Code: 0x00000000

Asked By 0 points N/A Posted on -

Hello TechyV,

My laptop came with Norton Security Online and automatically updates itself after a predetermined period of time.

However this error message came up suddenly while I was online.

My initial Norton package that came with the unit has not expired yet and is valid for another six months or so.

Any ideas about how to fix this error?

Thank you.

Control Panel Initialization Failed

Control Panel Initialization Failed

LiveUpdate could not access its settings. Error Code: 0x00000000


Best Answer by Noel Sam
Answered By 0 points N/A #92529

Live Update Error Code: 0x00000000


Hi AdrianneM,

This can be caused by Permission problem. One solution to this would be to uninstall Liveupdate from Add Remove Programs. 

Go to your control panel > Programs (Uninstall a program) > Look for Liveupdate > uninstall and then reinstall it. Check the Web URL

The file that you should install would be lusetup.exe

Another way to solve your issue is to Update your Norton.  Or just simply reinstall it. 

Go to this link for more information and to download the update: 

I hope this answers your questions.

Best Answer
Best Answer
Answered By 0 points N/A #92530

Live Update Error Code: 0x00000000


You can solve your issue by following my steps:

How to fix:

Install the latest compatible release of Live Update for resolving this issue.

First you have to uninstall Symantec Live Update From your Control Panel Add/ Remove Section.

  1. Then go to run option from your Start Menu or press windows key and r.
  2. Type “regedit” in your run box.

Then Change the following registry key

HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData

Change it to the given registry:

HKEY_USERS.DEFAULTSoftwareMicrosoftWindowsCurrent VersionExplorerUser Shell FoldersAppData

Now, you have to check left folders by Live update and if it is there then you have to remove it from here.

For Windows XP/2003 

C:Program FilesSymantecLiveUpdate, 

C:Documents and SettingsAll UsersApplication DataSymantecLiveUpdate.

 Windows Vista/7/2008

C:Program FilesSymantecLiveUpdate,

C:Program DataSymantecLiveupdate.

  1. After doing this you have to reinstall Symantec Live Update
  2. You can repair install Symantec Antivirus 10.x or later.
  3. Now run Live Update.

Thank You.

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