Asked By
joyworldee
400 points
N/A
Posted on - 06/12/2011
My keyboard is working properly, there's nothing problem in my keyboard the last time I used it. Then lately when we clean our house, we move the computer desktop in other place. So we unplugged all the wires, usb port and cables that connected on the CPU. After we place it in other place, I plug all the wires, usb port cables and cables in CPU. Then I open the computer, the problem is, the keyboard is not working after we replaced the CPU. I don't know why it happen. I check the device manager and there's no (!) exclamation point under the keyboard. I unplugged and plug the keyboard port but still not working. What should I do guys? Any idea? please help me. Thanks.
Keyboard Not Working after moving in other location
If your keyboard is PS/2 type, then you need to check if you plug it in the keyboard slot and not in the mouse slot. This is true especially if the mouse and keyboard are all PS/2 placed beside each other which is usually a candidate for mistakenly plugging the keyboard into the mouse slot.
The next thing to check is in your BIOS. Go to your BIOS by pressing the Delete button at boot time. (Take note that not all system uses Delete button to enter BIOS. You need to check your manual for this).
When you are in the BIOS screen, try moving around the menu using your keyboard. If it won't move, then there's really a problem on your keyboard in a hardware sense. Check the pins of your keyboard (for PS/2 keyboards) if there are crooked pins or mis-aligned pins.
For USB-based keyboards, try placing it in a different USB port. And try not to use USB hub as much as possible for this to work. Try different USB ports in plugging your keyboard.
Keyboard Not Working after moving in other location
Hi Joyworldee,
First of all check the connecting cable. Then check that the drivers are installed correctly.  If those are okay then check the keyboard in another computer. If it doesn’t work in other computers then the problem is in your keyboard. In that case, you must have to send it to the shop for repairing.  Or go for another new one. It will cost less than $10. Also check with other keyboards. Is they working correctly on your computer?
               If it works correctly in other computers then reinstall the keyboard drivers correctly. It should work. Then restart your system. Hope now your keyboard will work correctly.
Keyboard Not Working after moving in other location
If the keyboard is no longer working after unplugging and reconnecting it, try transferring the cable to another port. If you are using a USB type keyboard, try transferring the cable to another available USB port. There should be four (4) available USB ports at the back of the CPU. Try connecting the keyboard to all these ports if needed.
If the keyboard still doesn’t work on any of the USB ports, try connecting it to another computer and see if it works there. If you get the same result then you need to replace your keyboard with a new one.
On the other hand, if your keyboard is PS/2 and it stopped working, like with a USB keyboard, connect it on another computer that supports PS/2 to verify if the problem is with the keyboard itself. If the result is the same then you need to replace the PS/2 keyboard. But if the keyboard is working there, the problem is with the PS/2 port of your motherboard.
In this case, just replace your keyboard with a USB type because the PS/2 port is irreplaceable.
