Keyboard not launching after OS update

Asked By 70 points N/A Posted on -
qa-featured

Hi there,

I have Google Nexus 7 which I updated to 4.4.1 after getting a message, after downloading and installing the update, I cannot get my on screen keyboard to launch, I have checked all settings and they seem to be okay, now I cannot text or  reset the Tablet to factory settings, What could be the problem? How do I get this device working?

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Answered By 0 points N/A #151713

Keyboard not launching after OS update

qa-featured

Hi !

It is a common problem with Android 4.4.1 installed after an update. To avoid this kind of problems go an authorized service to make updates or install a clean new version of Android.

If  you want to reset manually your tablet without calling a professional you will have to do a hard reset on your tablet.

You can make hard reset following the next steps:

1) Shut down the tablet

2) With the tablet closed, press both volume buttons and power button simultaneously. Do not let go until screen opens.

3) It should open a screen where recovery will start and using the volume key down, you can select "wipe data"/ "factory reset"

4) With the Home button select the action ahead and wait.

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