IE Stop Working after upgrading to IE9

Asked By 400 points N/A Posted on -

My computer suddenly keeps on freezing after installing and upgrading to Internet Explorer 9.  When I open a new tab, I am receiving a popup box with error :

Internet Explorer did not finish installing


Internet Explorer has stopped working. 



This error is appearing too often and all my unsaved data’s will be closed so I need to start again from the top.  I am using Windows 7 Ultimate x64 with 320GB Hard Disk and 2GB on RAM.  I turned the add-ons on my internet explorer off then restart my browser but it is still running slow and the pop up box keeps on reappearing.  I uninstall IE9 then install it again but the setup did not finish installing.  An error box appears stating that I cannot continue because a recent version is installed on my computer. The recent version which I already deleted is Internet Explorer 7.

According to a site I visited for possible solutions, I cannot receive the second error if IE7 or IE8 is installed on my computer. So which version is installed on my computer?

The IE 9 I installed before uninstalling is also deleted. I temporarily turned the anti virus off and even my firewall to continue the installation but it does show no effect.  Can someone help me with this? I want the BETA version that’s why I am downloading this. Does IE9 have a minimum system requirements for it to work properly? I hope someone can send me instructions.

Thank you.

Best Answer by MichelleJonas
Best Answer
Best Answer
Answered By 0 points N/A #113181

IE Stop Working after upgrading to IE9


Hi Claude, 

The error message you got is because Internet Explorer 9 has a lot of incompatibilities with add-ons and other websites. This usually occurs when you try to open a  new window or new tab. It can also close your unsaved jobs. The best solution we have is to disable your add-ons in your browser.

To disable add-ons in Internet Explorer 9:

1. Please open your browser (Internet Explorer 9)

2. Please click on Tools

3. Please click on Manage Add-ons

4. From the dropdown menu, please click on the add-on and click Disable 

5. Please click on OK and close the browser. Be sure to close all your Internet Explorer 9 windows to be sure that you have all add-ons disabled.

Answered By 400 points N/A #113182

IE Stop Working after upgrading to IE9


Thanks michellejonas for sending help. Your solution helps a lot. The problem is fixed. But I still decided to go back to my old version of IE. I can't just disable add ons.

Most especially I stayed online most of the time and play games that needed support for specific add ons.

Thanks again.

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