The instruction at 0x01c2596c referenced memory at 0x01c2596c

Hi,
Posting here an error scenario that I know would also be interesting to read upon, an error occurred while I was using snagit application, the error message appeared while I am in the middle of my work using snagit
he instruction at “0x01c2596c” referenced memory at “0x01c2596c”. The memory could not be “written” .
Click on OK to terminate the program.
Click on CANCEL to debug the program.
OK Cancel
The error in the instruction at “0x01c2596c” referenced memory at “0x01c2596c” is so familiar to me with other software, what I did before I just remove and re install the software, but now it seems to be different, its no longer a solution as before,
Please help me figure out some solution on this issue,
Thanks for reading.
