I cannot connect with internet through broadband

Asked By 0 points N/A Posted on -

I use Internet by broadband connection in my netbook and its operating system is Windows 7. Sometimes I find a problem in the connection. I can not connect with the Internet. It shows an error message. The message is:

Error 651:  The modem (or other connecting device) has reported an error.

If you continue to receive error messages, you can enable logging for analysis.

Why the problem occurs and how can I solve the problem?


Best Answer by Sharath Reddy
Best Answer
Best Answer
Answered By 572870 points N/A #82409

I cannot connect with internet through broadband


Broadband connection uses dialer to connect to the Internet. This dialer uses Authentication when connection, either by post paid or prepaid. You need username and password when connection  using Windows 7. Good thing about Windows 7, it has it's own driver to detect broadband modem when it's plugged in.

When connecting to the Internet and an error 651 pop-up, then there is something wrong with the network. The driver for RAS PPOE file "rasppoe.sys" located on c:windowssystem32drivers folder is the cause of the problem.

To fix this issue, the original name of that file has to be changed.

Set it like "rasppoe_orig.sys" copying a working file from Windows 7.

You can download the file here.


Answered By 0 points N/A #82410

I cannot connect with internet through broadband


I have 3 ways to fix your problem. Have you tried restarting your PC, disconnecting and reconnecting  your router and modem?

If yes, and problem continues, this is the 2nd option:

Replace the raspppoe.sys in windows/system32/drivers directory. Some users claim that by replacing the raspppoe.sys in Windows 7 seems to be able to solve the problem.

The last option is to change your operating system. In Windows 7, when you try to connect using your PPPoE connections, you may be faced with the following error 651 error.  You said you are using broadband connection using Windows 7, these connections would work just fine with Windows XP or Windows Vista.

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