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Category: Hardware
Type: Question
Author: Levi Jame
Your rating: None Average: 5 (21 votes)

Hi there everyone! Need a concise explanation regarding this matter.

I use HP computer with a Windows Vista Premium operating system. 

The system prompted a screen HP updates and what I did was I clicked the Update button and after a few minutes the screen popped-up an error message:

HP Update

Your system does not meet the minimum requirements for this update.

Update has been cancelled. (9998)

As the other previous updates I did went well but this time an error appeared and can’t understand the prompted error. Maybe you can explain and give the idea why the problem occurs in HP updates. Do i have to do something about it?

What are the steps in order to do that?

Help thank you.


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# Comment Id: 15043

Hi Levi Jame,

  1. Check the Update's installation requirement. It could be a certain hardware or software. If there's a requirement missing on your system, you cannot install the update and it will give you the error you presented. Provide the missing requirement and reinstall your Update. To check compatibility of the requirements on your computer do the following:
  2. Go to Start - Computer (or "My Computer") - Right Click to it and select Properties.
  3. A folder of your computer's list of hardware and software will appear. Match it to the requirements of the Update that you are trying to install.
  4. Check also if the Update you are trying to install is already on your computer. It could be a same software or a newer version. If you want a fresh installation, remove the existing and reinstall it.
Good Luck to you Levi!

# Comment Id: 28395

See for your system resources for your program you want to update and then install your program. Look that what program is asking for update and what is its type. Most of program needs updates for window components or may be you require to update your direct x or any other window program. Once you find the program which is asking for update then you can check that what kind of update it require and how this problem can be solved, what are the system requirements and what you can do with the program. Also look for any virus in your system or any window update you need to install, If your computer is infected with some virus then you need to first remove the virus an then it will run perfectly.

Karen cruise.

# Comment Id: 174601

That is not a serious problem. The issue is related to the application or the HP software that came with your computer. Normally, when you buy branded CPU such as HP, Dell, Acer, and others, they ship with their own software. These software add support for your computer. The problem you encountered means the new update for the HP application is no longer supported on your current system.

This is the kind of software that is linked to all HP computers so all HP users can easily download and update the program. As they update the program to support new computers, old HP models are getting excluded and unsupported little by little. This is normal because maybe the new update is intended for new models and you are using an older one.

The failure to install the update is something you should not worry about because it only adds support but will not affect your computer’s operation and performance. The HP update has no direct effect on Microsoft Windows. If you want to know what caused the update to not support your system, go to HP Customer Support Software and Driver Downloads.

Here, you need to provide your computer’s model number or HP model number to be exact. Just enter the details to see all downloads available to your computer. Check what application caused the failed update then check its system requirements to verify if there’s a need to update your operating system to install the HP update or other components.

Sharath Reddy