Help me with this burner ???

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Hi All,

I have been using my TS 16633c burner for burning a lot of discs but it has stopped recognizing a blank DVD; though a normal DVD plays normally. The disc can be read in my computer, but the most frustrating part is that it acts like an empty one. I have tried deleting the upper and lower filters, as well as uninstalling it through the device manager. I even restarted my pc, but it didn't work. Sadly, I could not perform a system restore as there are no restore points to choose from. My laptop is an Inspiron 1545 with Windows Vista 64 as its OS. It device drive is the latest DW50 firmware. What should I do about it? thanks in advance.

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Answered By 0 points N/A #105565

Help me with this burner ???

qa-featured

Hallo David,

It seems your burner has just crushed, or some of its important registry files are missing. I will suggest that you uninstall it again but this time ensure that you do a clean up of the system to clear all the broken registries that might be residing on the system. The applications that you will use for the clean up are ccleaner which you can download for free from the internet and disk cleanup which is a windows application.

Another possible cause of the problem could be your hard drive. Ensure that you have not done anything that could have tampered it lately, for instance the cable connecting the drive to the motherboard may be lose or disconnected, or there is dust that has accumulated on the drive hence preventing it from reading the data from the CDs that you insert.

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Regards
Mahesh Babu

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