N/APosted on - 06/14/2012
When I try to print a file an error message is displayed, see below error image box.
I cannot connect or fix to direct 18.104.22.168.
Why is this?
Please can someone help me solve this problem.
Thanks in advance.
Failed to connect to WHITEHALL or address 22.214.171.124 on port 28203
Failed to print my file with error box appeared.
If you are using a wireless printer, try directly connecting the USB cable first and print.
If it works then there was a problem with the wireless connection.
Simply disconnect the device from your computer, restart the computer and re-establish the wireless connection.
After reconnection try printing another document to verify resolution.
If this does not work remove all connection s and restart both your computer and the printer.
Then reconnect the cables and try again.
It may also be the firewall that’s blocking the connection; you can disable the firewall through control panel and try again.
If all else fails.
Shut down the printer, run a system restore then restart and try again.