Error when using Norton Internet Security 2010

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Hello!

I have recently installed Norton Internet Security 2010 and it worked fine when one day I got this error message, see below.  After which, I get this error message every time I start my PC. 

I have searched the web and learned that this might have been caused by a virus or malware.

  I am not sure on how to resolve this. 

Any advice will be much appreciated. 

ccSvcHst.exe – Application Error

The instruction at “0x00000001” reference memory at “0x00000001”. The memory could not be “read”.

Click on OK to terminate the program

Click on CANCEL to debug the program.

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Best Answer by Alber grower
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Answered By 0 points N/A #91872

Error when using Norton Internet Security 2010

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It seems that you have installed a fake anti virus software, you might have downloaded an illegal software that has also a virus.

Solution 1:

Buy an anti virus that i genuine and also an advanced type. Then you have to scan your whole system, and uninstall that fake one that you have.

Solution 2:

If you don't have any money to purchase a genuine anti virus that comes out in the market. Then try the windows XP Microsoft Security Essentials that is free download for Microsoft Windows Operating System. This can only be installed on genuine products of Microsoft and cannot be installed in the fake one because it will detect your system as a counterfeit. Scan your system using this.

Answered By 0 points N/A #91873

Error when using Norton Internet Security 2010

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That problem was due to a patch that was deployed to update all users to the latest revision of Norton Internet Security version 16.7.2.10. While for many the patch was deployed without an error, for others the experience was not as good. Unfortunately, you are one of the others.

The temporary solution for this (if you run Windows XP) is to go to Start > Run. Type in services.msc. Find the Norton Internet Security and double click on it. Go into the Recovery tab in the dialog. Set all three responses to “Restart The Service.”

For now, this is a handy solution so you do not have to restart your PC to get Norton running again until Symantec sort this problem. 

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