Error when using Norton Internet Security 2010

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Hello!

I have recently installed Norton Internet Security 2010 and it worked fine when one day I got this error message, see below.  After which, I get this error message every time I start my PC. 

I have searched the web and learned that this might have been caused by a virus or malware.

  I am not sure on how to resolve this. 

Any advice will be much appreciated. 

ccSvcHst.exe – Application Error

The instruction at “0x00000001” reference memory at “0x00000001”. The memory could not be “read”.

Click on OK to terminate the program

Click on CANCEL to debug the program.

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Best Answer by Alber grower
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Answered By 0 points N/A #91872

Error when using Norton Internet Security 2010

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It seems that you have installed a fake anti virus software, you might have downloaded an illegal software that has also a virus.

Solution 1:

Buy an anti virus that i genuine and also an advanced type. Then you have to scan your whole system, and uninstall that fake one that you have.

Solution 2:

If you don't have any money to purchase a genuine anti virus that comes out in the market. Then try the windows XP Microsoft Security Essentials that is free download for Microsoft Windows Operating System. This can only be installed on genuine products of Microsoft and cannot be installed in the fake one because it will detect your system as a counterfeit. Scan your system using this.

Answered By 0 points N/A #91873

Error when using Norton Internet Security 2010

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That problem was due to a patch that was deployed to update all users to the latest revision of Norton Internet Security version 16.7.2.10. While for many the patch was deployed without an error, for others the experience was not as good. Unfortunately, you are one of the others.

The temporary solution for this (if you run Windows XP) is to go to Start > Run. Type in services.msc. Find the Norton Internet Security and double click on it. Go into the Recovery tab in the dialog. Set all three responses to “Restart The Service.”

For now, this is a handy solution so you do not have to restart your PC to get Norton running again until Symantec sort this problem. 

Answered By 572230 points N/A #310334

Error when using Norton Internet Security 2010

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I thought the problem was from the “svchost.exe” file but it appears it is a different file called “ccSvcHst.exe”.

The “ccSvcHst.exe” file is part of Norton Internet Security and is also known to slow down Windows startup processes and may also display the following message: “The instruction at “0x059a2df” referenced memory at 0x059a2df” the memory could not be written. Click OK to terminate the Program”, which is somewhat similar to the one you have. There are several ways to fix it.

First, try to update your Norton Internet Security. If the error doesn’t prevent you from logging in, log in to your account and update the program. One possible reason for the error is corrupt virus definitions. After updating, restart your computer and see if it works. But if the error still appears, uninstall and reinstall the program. Download the free version of Revo Uninstaller and install it.

Once this is installed, start Revo Uninstaller then select your Norton Internet Security among the applications and click “Uninstall”. Follow the normal uninstall process. When you are prompted to restart the computer, click to restart later. When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds. This will remove everything the program created on your computer.

When it is finished, close Revo Uninstaller then restart the computer. After booting, install Norton Internet Security again and update it. See if this works.

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