Error running AOA DVD Ripper on my laptop

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Hello there, guys!

I installed AOA DVD Ripper from www.aoamedia.com. This program is capable of taking clips from DVD home videos like the DVDs I have of my kids.  

The program runs very well on my PC, my wife's laptop, and my friend's laptop. However, when I try to run it on my laptop, I get the following error message:

"AOA DVD Ripper has stopped working. Windows can check online for a solution to the problem." 

The problem details:

Problem signature:

Problem Event Name: APPCRASH

Application Name: AoADVDRipper.exe

Application Version: 5.0.0.0

Application Timestamp: 494cecc9

Fault Module Name: StackHash_6bc7

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 0279ab5c

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 6bc7

Additional Information 2: f3f6a1403802118ada460cd45530935b

Additional Information 3: 6477

Additional Information 4: d34edb9b57aa7d1aac3252e1a9591198

When Windows checked online for a solution as it says on the error message, there is none.

Need your help to solve this. Thanks in advance.

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Answered By 0 points N/A #94423

Error running AOA DVD Ripper on my laptop

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Hi there! First off, make sure you are logged into your pc as an administrator. Check any security software running that are preventing other software from executing, like antivirus or anti-malware programs, try to enable these first and check. Try also to run your system in safe mode where all other unnecessary programs are not running in the background and try to launch the program. Check out this link from Microsoft's knowledge base for more information on this particular action: http://support.microsoft.com/kb/331796.

Check also if AOA DVD Ripper has a new version. I believe it has, anyway, you can go to their website and update the application. Here is their technical support link: http://www.aoamedia.com/support.htm.

Cheers! Hope that helps!

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