Error Code 732 unable to update

Asked By 10 points N/A Posted on -
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Hello,

I am receiving an error code 732 (12007,0) Unable to update. I followed the instructions you had given.

Step 1 completed successfully. But in step 2 I can’t find the following files/folders to exclude- 

# C:Program FilesMalwarebytes' Anti-Malwarezlib.dll
# C:Program FilesMalwarebytes' Anti-Malwarembam.dll
# C:Program FilesMalwarebytes' Anti-Malwarembamext.dll
# C:ProgramDataMalwarebytesMalwarebytes' Anti-Malwarerules.ref
# C:WindowsSystem32driversmbam.sys
# C:WindowsSystem32driversmbamswissarmy.sys

I am using Windows Vista and unable to find the above files which are all important for  my windows firewall as well Mcafee firewall. It also displays .exe files.

I really want to find the above files.

Step 3 is completed. Yet I still receive the above error. Attached image is the screenshot.

Malwarebytes’ Anti-Malware

An error occurred. Please report  the following error code to the Malwarebytes’ Anti-Malware support team.

Error code: 732 (12007,0)

Can any of you help me? 

Recently my laptop is infected with the fakealert-ma.gen and able to remove it by using Malewarebytes (I didn’t update but got the error message every time I tried). I am unable to open the Malewarebytes website and I am using another PC to get into this forum.

So help is needed.

Thanks.

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Best Answer by Iamexpert
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Best Answer
Answered By 0 points N/A #91288

Error Code 732 unable to update

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Hi

You are trying to update the anti-version of your software and it is not able to update an errors occurs in front of it. So the error look like that the update is not compatible to this version so the only solution you have is:

If you need the updated version then download the latest version which already has updated if you are trying to update then it is not good as you have seen it looks like it not able to update the software but if you really need the updated version then you should download the updated version and then install that version software instead of updating the software after installing so try this solution and it will help you.

Otherwise keep your software as it is if you don't want to reinstall your software then keep your software as it is as the update is not going to install on your system with software so keep any of the solution and it will solve your problem.

Answered By 0 points N/A #91289

Error Code 732 unable to update

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The protection doesn't currently functioning 64-bit window, that is why you received an error. The scheduled scanning and automatic updating still works but then the developers haven't created a version of Malwarebytes' that can use real time protection in 64 bit. You have got two options:

Keep your lifetime license and wait until a 64 bit compatible version is released, which I've read developers are working on.

Or request a refund on your purchase license which Malwarebytes' will gladly provide you if you register free of charge and contact the help and support system.

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