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Category: Storage Misc
Type: Question
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I was running the task sequence that, and it had a task called “USMT backup” and it suddenly failed at the Capture User Files and Settings giving the attached error code.

Please, help me with this.

Thanks

Error:

Task Sequence Error Running:Task Sequence:_________has failed with the error code(0x8007001B).For more information,please contact your system administrator or helpdesk operator.

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# Comment Id: 58592

Hi,

When you run the task sequence and it has a task called “USMT backup” and it suddenly failed at the Capture User Files and Settings giving the task sequence failed error code. Because you ran a task sequence that has a task for USMT backup and it fails at the Capture User Files and Settings task with the above error code.

Additional investigation leads to the scanstate.log file and found that it had a problem removing the UserState folder in the C:\ root. Just make sure you have privileges to remove that folder and go ahead to get rid of it. This was present from the last user data migration. After the folder was deleted it worked like a charm again.