Error after Windows 7 update

Asked By 10 points N/A Posted on -

I installed a genuine copy of Windows 7 on my computer and allowed it to automatically install updates when they are available. Yesterday after an update was done. I suddenly could neither play a video on Real Player nor open MGI Photo Suite. I have tried to run a virus scan on my Avast Antivirus but it does not find any infected files.

Please check the error below and suggest solutions.

Error image:

Error message:

CiceroUIWndFrame: realplay.exe bad image

The application or DLL c:windowssystem32jscript.dll is not a valid Windows image. Please check this against your installation diskette.

Answered By 572920 points N/A #176164

Error after Windows 7 update


This is the common downside of letting Windows download the updates automatically with its Windows Automatic Update feature. There are so many Windows users who are having the same problems with their programs that suddenly stopped working after Windows applied the latest updates. This problem can never be avoided unless you disable Automatic Update.

There is another way of updating your operating system even without using Windows Automatic Update and this is by upgrading the Windows Service Pack. Like in my case, I’m originally using Windows XP Service Pack 2. Since I disable Automatic Update because I don’t want it downloading and installing patches while I’m using my computer, I downloaded the Service Pack 3 upgrade.

This is no different from the patches being installed during Automatic Update. Upgrading the Service Pack will install all major updates. It’s already like downloading and installing all the patches that you will be downloading from Windows Automatic Update. Your best option if you want to avoid this issue from happening again in the future is to disable Windows Automatic Update and just upgrade your Service Pack like what I’m doing.

Since this is a general fault in the application as a result of the update, you may try reinstalling RealPlayer. If this doesn’t fix the problem, it is possible that you are installing an older version. Try downloading the latest version from RealPlayer 16 Free Download. This version will surely work with the latest patches applied to your operating system.

RealPlayer 16 supports Windows XP Service Pack 3, Windows Vista, Windows 7, and Windows 8. But before installing RealPlayer 16, install first some required components like Adobe Flash Player ActiveX and QuickTime. Click Adobe Flash Player ActiveX Direct Download to download the latest version of Adobe Flash Player ActiveX.

For QuickTime, visit QuickTime 7.7.4 for Windows to download the latest version. You may now continue installing RealPlayer 16 after installing these components.

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