Citrix Receiver SSL error 61

Asked By 50 points N/A Posted on -
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Hello people

I have recently installed Citrix Receiver client software to access my applications from any device including smartphones, tablets and PCs.

Every time I try to run this application,

I get an SSL error on my screen.

The screenshot of the error is as follows:

The message reads as:

Citrix Receiver

SSL error

Contact your help desk with the following information:

You have not chosen to trust “/C=US/ST=/L=/O=Equifax/OU=Equifax Secure Certificate Authority/CN=”, the issuer of the servers security certificate (SSL error 61).

Can anyone please help me why this error 61 occurs and what can I do to solve it? I have tried my best but now I am at my wits end. Kindly help me out. I'll be really grateful.

Looking forward to hear from you soon

Regards

acke

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Best Answer by Edmund Joseph
Answered By 0 points N/A #147290

Citrix Receiver SSL error 61

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Hello Acke,

To resolve that issue, you will need to make Firefox's certificates accessible to Citrix, for it seems like they are inaccessible right now. The following is the code you will need to use to make Firefox's certificates accessible to Citrix:

sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts

Once you do that, you shouldn't get the error.

Regards,

Nicke

 

Best Answer
Best Answer
Answered By 0 points N/A #147291

Citrix Receiver SSL error 61

qa-featured

 

Hi there user:

This is a Citrix Receiver failed installation process. You received this error message because you didn’t configure (yet) Mozilla Firefox Explorer to make it accessible for Citrix Receiver (which is commonly stated in the instruction/guide by way of notepad file included in the installer). Use this code (sudo ln  -s /usr/share/ca-certificates/Mozilla/ * /opt/Citrix/ ICAClient/ keystore/ cacerts) to make Firefox Certificate accessible to Citrix.   

Thanks for asking. Feel free to post again here at techyv.com

Best regards,

Answered By 50 points N/A #147292

Citrix Receiver SSL error 61

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I use Citrix Receiver. Citrix Receiver is a great software that works like Team Viewer but better. For example, I can access my Android phone from a remote place. While I am in the office, I can play with my Android phone, which I leave at home! But when I installed Ubuntu Linux, I got this error message. All answers are good but Edmund Joseph has given me a nice solution. After running the command, I believe Citrix works better! Thanks a lot, Edmund Joseph, and to techyv.com, too.

Answered By 50 points N/A #147293

Citrix Receiver SSL error 61

qa-featured

Hello Acke

Side by side these solutions you can visit this Techyv's post "Have not chosen to trust “AddTrust External CA Root” to get more idea to fix this issue because this thread is addressed your problme. 

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