CaseWare Working Papers 2011 Install Errors: Error 1904

Asked By Raquel C Mitchell 10 points N/A Posted on - 01/30/2013

We are giving our time on an issue at our accounting firm customers’ sites where we run into the following when installing CaseWare Working Papers 2011 on a newly installed Windows 7 system:

CaseWare Working Papers 2011 Installer Information

Error 1904. Module C:Program Files

(x86)CaseWareCWPCore.dll failed to register. HRESULT

–2147220473. Contact your support personnel.

                                     OK

• Status: Open
• Question Views: 1613
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Microsoft Office

Answered By Noland yuia 0 points N/A #197193

CaseWare Working Papers 2011 Install Errors: Error 1904

Hello Raquel,

The problem you are having seems to be quite a serious one. I stumbled upon easy solution and I hope it will help you to resolve your problem.

Before attempting this, you MUST uninstall any CaseWare software, including Working Papers 2011. After you uninstalled it, restart your machine.

• DOWNLOAD this hotfix from Microsoft and install it. Reboot your machine
• Try again to install Working Papers 2011.

If this solution doesn't work, I suggest you to call CaseWare Support.

Their support number is +1.416.867.9504. You must tell them a reference code WP-13289 for a resolution.

I wish you good luck.

About Noland yuia

Questions
3

Answers
103

Best Answers
12

• Vote Up 0 Vote Down

• Posted on - 01/31/2013
• Question Category: Microsoft Office