I was very lucky to win an 18-month license for Avira Internet Security 2012. I have an installation guide which I followed religiously but it failed. I already have the required Avira version and the “Avira AntiVir Control Center”.
The guide says I must double-click the Avira icon (red umbrella) to open the control center. Then I had to check the “Help” section to access “License Management”. Under that is the “Activate Product” option where I can enter my activation key. This should have started the upgrade but it didn’t.
The error message points out a lack of internet connection. I’m 100% sure I have one and it works just fine. Someone please tell me what to do.