I was very lucky to win an 18-month license for Avira Internet Security 2012. I have an installation guide which I followed religiously but it failed. I already have the required Avira version and the “Avira AntiVir Control Center”.
The guide says I must double-click the Avira icon (red umbrella) to open the control center. Then I had to check the “Help” section to access “License Management”. Under that is the “Activate Product” option where I can enter my activation key. This should have started the upgrade but it didn’t.
The error message points out a lack of internet connection. I’m 100% sure I have one and it works just fine. Someone please tell me what to do.
Avira Free Antivirus
Error
A secure internet connection is required to activate the product
(SSL encrypted). This could not be established. Please address
the following issues and repeat the product activation.
- Ensure that the Internet is generallyaccessible
- Ensure that the system data is correct
- Check your modem connection if you are using one
- Ensure that the application fact/exe has access to the Internet
and will not be blocked by a firewall
OK
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Hallo Sleigh,
Usually the update of the Antivirus runs online and therefore you must have a strong and stable internet connection speed to allow Avira antivirus to download the updates and install them. The resolve that issue, you will need to check the following:
Hope this helps.
Regards,
Carl