Adobe Image Ready error message

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Hi,

When I open the image ready file then it cannot open and displays the following error message. How can I solve this error? I extremely need your help to demolish the Adobe Image Ready error message. I would be really grateful to you. I am using Windows XP OS.

Thanks.

Adobe Image Ready

Could not complete this operation because the internal file signature is incorrect.

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Answered By 0 points N/A #177947

Adobe Image Ready error message

qa-featured
Hi there Yvonne J Parker,
 
The error you're getting is the error connected to the images you are trying to use and not to the software itself. In order to solve the problem, you will need to check your images. Check the extensions, try to open them using any image viewer you have installed on your computer and see what happens.
 
Most likely this is a png issue, so you'll have to convert those png files into jpegs and then import them into Adobe Image Ready.
 
Best regards,
Drake Vivian

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