Adobe Creative Suite problem: Licensing has stopped working

Asked By 0 points N/A Posted on -


I get this error message when I was starting an Adobe Creative Suite application. The message is pasted below. I am working with Adobe Photoshop and Adobe Illustrator every day in my office and this is the first time I have encountered this problem. It comes out when I open any Adobe application. Does this mean that I need to buy a new license again for this to work back normally? I need some help on fixing this.


Licensing for this product has stopped working.

This product has encountered a problem which requires

that you restart your computer before it can be launched.

If you continue to see this message after restarting your

computer, please contact either your IT administrator or Adobe

technical support for help, and mention the error code shown

at the bottom of this screen

Error: 6

Answered By 0 points N/A #120945

Adobe Creative Suite problem: Licensing has stopped working


You could be getting error as you have indicated in the question because of the following reasons:

  • You license expiry date has reached, and therefore to continue using the adobe programs that you have you will need to renew the license, and that you can do by contacting the adobe customer support to inquire for another product key. It may need to you part with some of your money.
  • It could also be that the program is just malfunctioning due to an action that you may have taken that may have affected its important files. For instance you might have mistakenly deleted the registration entries, and therefore the application cannot find them on execution. In that case you will need to perform a fresh installation of the program so as to fix the registry entry problems.

So you may also just try restarting the computer as the error message suggests and see what happen. Clear all processes by the application in the task manager before you restart the computer.

Thompson Locker


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