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Category: Misc Software
Type: Question
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Hi friends

I have recently installed Adobe Acrobat x pro PDF converter on my system.

It was installed successfully but when I try to launch it, I get the following error on my screen:

The error reads as:

A problem has occurred with the licensing of this produce. Restart your computer and re-launch the product.

If this problem still occurs after restarting, contact Support for further assistance, and mention the error code shown at the bottom of this screen.

Error: 213:8

http://www.adobe.com/support/

I don’t know what this error code 213:8 means. If anyone of you may please shed some light on the issue how to solve it, I'll be obliged.

Looking forward to your replies

Kindest regards

Tom

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# Comment Id: 87565

You have to uninstall and re-install the program in following manner-

- Go to the control panel, select add remove program and select the FB4 plugin to remove from your computer.

- Go to the link  : http://www.adobe.com/support/contact/cscleanertool.html and download the clean script.

- Make sure FB4 has been un-installed and run the script.

- Restart your computer and re-install the program.

- While re-installing use FB4 stand alone.

Make sure, you have enough space in the installation drive.