Asked By
Cavan
600 points
N/A
Posted on - 06/08/2011
Hi, please help me to fix the problem, before I get caught by my elder brother. It is actually a desktop PC belonging to my elder brother, which is running on XP operating system and I tried to use it during his absence.
Everything was OK and a message appeared in the taskbar, to update the Windows component while I was browsing on the internet. I pressed it by mistake and restarted the PC which was required by the updating process.
This copy of Windows is not genuine
You may be a victim of software counterfeiting. This copy of Windows is not genuine and is not eligible to receive the full range of upgrades and product support from Microsoft.
Click Get Genuine now to get more information and resolve this issue.
You may be a victim of software counterfeiting.
This copy of Windows is not genuine. Click this balloon to resolve now.
But after restarting the PC, a message box pops up and tells me, that the copy of Windows is not genuine.
Every program is running very well though. I have tried to restore it to the early date, by using the system restore but failed.
What should I do?
Please…Please…help me.
Answered By
tass0731
0 points
N/A
#112008
Windows XP licensing and counterfeiting error
Hi Cavan,
Normally, when Windows install updates on the computer, it will check your Windows' Activation/Product Key. If after installing and restarting your computer that message appears, it means that the Product Key entered during the Windows XP installation is a fake one.
You can check this by looking for the sticker on your computer or in the manual of the Windows XP and re-enter it on your computer. If you still cannot find it, you can request a replacement key from Microsoft – if you bought it officially from Microsoft OR you can buy a brand new copy of Windows XP.
Tanasis
Answered By
Mccurdy
10 points
N/A
#112009
Windows XP licensing and counterfeiting error
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First of all, this issue needs to be tested. So you need to perform a clean boot. To do this follow the instructions below:
Note: Don’t use the System Configuration utility.
1. Log on to your PC with administrator rights.
2. Click on Start. In the Start Search box, type msconfig.exe, and press enter.
 – If you are asked for confirmation or the administrator password, enter your password and then click Continue.
3. Look for the General tab, click on Selective startup, then select Load startup items.
4. Locate Services tab, then select Hide all Microsoft services, and click Disable all.
5. Lastly, click on OK and click Restart.
If the issue is still there after this one, then we need to make use of the MGA Diagnostic Tool.
2. Then save the file named MGADiag.exe to your desktop and then double-click the file.
3. Select Continue.
4. Find the Windows tab and click on Resolve.
5. Restart your PC and try to see the following website to validate your Windows.
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