Windows Cannot Obtain the Domain Controller Name

Asked By 0 points N/A Posted on -

Greetings! I am running Windows XP.

I have some problems with my network, and I hope I could get some help from here.

Windows cannot obtain the domain controller name for your computer network.

(The specified domain either does not exist or could not be contacted). Group policy processing aborted.

I got this error message above every time I restarted my server because of the network which lost the domain controller.

Thanks in advance for the help.

Answered By 0 points N/A #104112

Windows Cannot Obtain the Domain Controller Name


The problem may be caused by a reference in Domain Name Server in your domain controller that was retired.

To solve the problem, you may need to remove that reference.

But in case it was working well when the reference was there earlier, then you will need to return it if removing does not solve the problem.

Otherwise, try the following procedure to fix the problem:

  1. On your computer you will click Start, and then click Run, and then you will type regedit, and then click OK.
  2. You will then need to expand the following subkey:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionWinlogon

  1. After that, you will need to right-click on Winlogon, and then point to New, and then click DWORD Value.
  2. Next you will need to type GpNetworkStartTimeoutPolicyValue, and then press ENTER on your keyboard.
  3. Then you will right – click on GpNetworkStartTimeoutPolicyValue, and then click Modify.
  4. You will need to locate Base, and then click Decimal.
  5. And the in the Value data box, you will need to type 60, and then click OK.
  6. Once you have done that, you will exit Registry Editor, and then restart the computer.
  7. In case the Group Policy startup script fails to run, you will need to increase the value of the GpNetworkStartTimeoutPolicyValue registry entry.

Clair Charles

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